Business Guide to Corporate Account Takeover

What is Corporate Account Takeover?
Corporate account takeover is a type of fraud where thieves gain access to a business’ finances to make unauthorized transactions, including transferring funds from the company, creating and adding new fake employees to payroll, and stealing sensitive customer information that may not be recoverable.
 
Corporate account takeover is a growing threat for small businesses. It is important that businesses understand and prepare for this risk.
 
Cyber thieves target employees through phishing, phone calls, and even social networks. It is common for thieves to send emails posing as a bank, delivery company, court or the Better Business Bureau. Once the email is opened, malware is loaded on the computer which then records login credentials and passcodes and reports them back to the criminals.
 
How do I protect myself and my small business?
The best way to protect against corporate account takeover is a strong partnership with Community State Bank. Work with Community State Bank to understand security measures needed within the business and to establish safeguards on the accounts that can help the bank identify and prevent unauthorized access to your funds.
 
A shared responsibility between the bank and the business is the most effective way to prevent corporate account takeover. Consider these tips to ensure your business is well prepared:
  • Educate your employees. You and your employees are the first line of defense against corporate account takeover. A strong security program paired with employee education about the warning signs, safe practices, and responses to a suspected takeover are essential to protecting your company and customers.
  • Protect your online environment. It is important to protect your cyber environment just as you would your cash and physical location. Do not use unprotected internet connections. Encrypt sensitive data and keep updated virus protection on your computer. Use complex passwords and change them periodically.
  • Partner with Community State Bank to prevent unauthorized transactions. Talk to your bank about programs that safeguard you from unauthorized transactions. Device authentication, multi-person approval processes, and batch limits help protect you from fraud.
  • Pay attention to suspicious activity and react quickly. Look out for unexplained account or network activity, pop-ups, and suspicious emails. If detected, immediately contact your financial institution, stop all online activity and remove any systems that may have been compromised. Keep records of what happened.
  • Understand your responsibilities and liabilities. The account agreement with your bank will detail what commercially reasonable security measures are required in your business. It is critical that you understand and implement the security safeguards in the agreement. If you don’t, you could be liable for losses resulting from a takeover. Talk to your bank if you have any questions about your responsibilities

 

Additional Resources
We encourage our business customers to use the following resources to create comprehensive cyber security policies and to stay up-to-date on best practices.

Federal Trade Commission Protecting Small Businesses

Federal Communications Commission Cyber Security for Small Businesses

Better Business Bureau Cybersecurity Resources